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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Autoweek divulges details on Presidential limo

Ever since the latest presidential limousine, also known as The Beast, debuted in 2009, we've wondered what's underneath that black Cadillac body. We already know a few details, like the fact it isn't a Cadillac at all, but a very heavy duty truck chassis from General Motors with a body that resembles a super-sized Caddy. Autoweek, however, has managed to extract new details from veteran Secret Service agents about the closely guarded presidential limo. Their methods, of course, are classified.
Designed to be a rolling office, bunker and escape pod all in one, the current presidential limo is far different from previous presidential state cars, which were heavily modified production vehicles. As we would expect, The Beast uses thick, military-grade body armor (eight inches on the doors), an armored fuel tank, special run-flat tires with Kevlar lining, an encrypted satellite phone, a fully sealed cabin with its own oxygen supply and a trunk full of weapons and medical equipment that includes a supply of the President's blood type (in case the car gets cut off from the ambulance that's always present in the President's motorcade).
The Beast also comes with a Halon fire-suppression system, night vision and is powered by a V8 engine, which we already knew runs on gas and not diesel, that returns an EPA-unfriendly estimated 3.7 miles per gallon. The Secret Service operates a fleet of 12 limos and each Beast costs $1.5 million. Lastly, AW estimates that the 18-foot-long state car weighs 15,000 pounds, and each Secret Service agent that drives the car must be specially trained to maneuver such a massive vehicle.

Carpool Deville aims to be the world's fastest hot tub

The world needs crazy inventors with wild dreams. While we might not long for the things that they create, their contraptions certainly make the day a little more enjoyable. Take the Carpool Deville as an example. Nobody (well, almost nobody) is asking for a hot tub fashioned from a 1969 Cadillac that is still drivable. But now that you know that such a beast exists, don't try to tell us you aren't at least intrigued.
The team behind the six-year-long project has a pretty ingenious setup worked out. The Caddy's original 472-cubic-inch (7.7-liter) V8 both provides propulsion and heats the water. The interior is entirely replaced with a watertight, fiberglass tub that includes working jets, and the controls are all done by hand.
As if just building a mobile hot tub isn't enough, the team behind the Carpool Deville plans to take it racing too. Specifically, they intend to go to the Bonneville Salt Flats later this year to make a top speed run while immersed in water at over 100 degrees. They even have a roll cage all set to install to meet the safety requirements there.