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First Cadillac ELR rolls off the line

Gearing up for the Belle Isle Grand Prix this weekend, General Motors invited some of the Chevrolet and Cadillac racecar drivers out to its Detroit-Hamtramck assembly plant. While there, the racers - including IndyCar Driver and Chevrolet Volt owner, Simona De Silvestro - witnessed the very first 2014 Cadillac ELR to roll off the assembly line.
These vehicles are not destined for customers, however, but instead pre-production units will be used by engineers for testing purposes. Actual production of ELR consumer models is expected to commence closer to the end of this year. As a refresher, this range-extended electric Cadillac shares much of its powertrain with the Volt but will have a sportier coupe design inspired by the Converj Concept. De Silvestro manged to snap a few images of here own, which you can see in the gallery below.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Why Cadillac thinks it needs to succeed in Europe to sell cars elsewhere

Ward's Auto has taken an interesting look at the renewed focus General Motors is showing towards Cadillac in Europe. Susan Docherty, president and managing director of Chevrolet and Cadillac in Europe (pictured), says in order for the luxury brand to thrive in China, it first needs to succeed in the old country. The reason? Chinese buyers look to Europe for cues as to what's deemed worthy of the term "luxury." There are hurdles to the plan, however. In addition to the fact that the EU is flooded with high-end nameplates, GM doesn't necessarily have the distribution network in place to put buyers behind the wheel.
Combine that with persistent economic woes and Cadillac's checkered past marred by a lack of diesel engine options and a bankrupt distributor, and the road ahead for the brand looks like less of an uphill climb and more like a straight-up cliff face. But Docherty is optimistic and says she has a plan for the brand. We recommend heading over to Ward's for a closer look at the full read.