1955 Ford Crown Victoria on 2040-cars

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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Alan Mulally talks about why Ford's Falcon had to die

When Ford made the decision to end production of the Falcon sedan and Territory CUV in Australia, it wasn't a popular move Down Under. The large, four-door Falcon had been in production for 50 years, and while Ford has reaffirmed its commitment to the Australian market, it's understandable that some people still aren't all that crazy about the Blue Oval's decision.
Speaking to CEO Alan Mulally after Ford's Go Further event in Sydney, Australian site Go Auto reports that the decision was not one made lightly, and that the automaker is doing everything possible to respect the Falcon and Territory's "stakeholders." It's an interesting piece that shows a softer side of a corporation, while demonstrating that Ford is doing everything in its power to make the end of production as smooth as possible for all parties.
Head over to Go Auto for the full series of remarks from Mulally, and then let us know what you think of Ford's handling of the Falcon and Territory discontinuations, in Comments.

Ford profiles surprisingly affluent Focus ST buyers

It comes as no surprise when Ford says that 32-percent of Focus ST buyers are under 35, but we weren't expecting this: the average annual salary of Focus ST buyers is $127,000. Twenty-two percent of non-ST Focus buyers are under 35, while their average annual salary is $67,000.
We like the Focus ST because it has 252 horsepower, is genuinely fun to drive and offers great value for performance-minded car enthusiasts; facts that are not lost on customers, it seems. Ford says that the Focus ST has the highest percentage of conquest sales for a non-hybrid model it sells, and that the top-four trade-ins are from Honda, Chevrolet, Mazda and Toyota. Demand for the hot Focus is strongest in Los Angeles, Detroit, Houston and Orlando.
"[The Focus ST is] having this kind of halo effect for other vehicles we'd hoped for when we invested in the ST brand," says John Felice, vice president of US marketing, sales and service, because it's helping to boost sales of other Ford vehicles.