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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Consumer Reports: Toyota expected to announce fix for emergency trunk releases

According to Consumer Reports, Toyota is set to release a fix for trunk release pulls on certain Lexus vehicles that could snap off in an emergency. As you may recall, CR found the federally-mandated emergency releases could break if pulled toward the user. As it turned out, the trunk surround behaved like a fulcrum, putting more force against the center of the release than toward the trunk mechanism itself. While the organization found the problem to exist on 2013 Lexus ES and GS, Toyota was able to replicate the flaw on the IS as well.
Toyota will alert 700,000 owners of 2007-2013 Lexus ES models, 2006-2012 IS vehicles and 2013 GS cars and replace the old ABS plastic release with a sturdier polypropylene part free of charge once the components are available to dealers. The service campaign is expected to begin in January.

Optimistic Lexus bumps US sales target higher

Last year Lexus sold 244,166 cars in the US, slotting into third place in the luxury segment behind BMW and Mercedes-Benz. Earlier this year Lexus said its target was 260,000 units in the US (which would still put it behind BMW's and Mercedes' numbers from last year), but Automotive News reports that it has raised its upper outlook to 270,000 cars.
The half-year pace hasn't been enough to make either number, but Lexus is gunning for a 15-percent gain in IS sales behind the arrival of the 2014 model, and this is also the first full year of sales of the new ES and LS. Lexus will most likely end the year in third place in the luxury segment behind BMW and Mercedes again, even if it does sell 270,000 units, but has said its prime directive is "good, steady growth."