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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Mini Clubvan ready for boutique chic delivery duty from $25,985

The light commercial vehicle market has exploded in recent years. With a too-large full-size van no longer the only option for small businesses looking for an enclosed cargo carrier, options like the Mercedes-Benz Sprinter, Ford Transit Connect and now this, the Mini Clubvan, are now available to suit every size need.
Unveiled at last year's Geneva Motor Show, the Clubvan will soon be on sale here in the US and we finally have details about what that transaction will cost you. Motoring File reports that the Clubvan's price will be $25,985, which includes the so-called "chicken tax" and a $700 destination and handling charge.
Other questions that were answered include whether or not the Clubvan can be ordered as a Cooper S or even John Cooper Works model, and the answer is no (why do need to deliver cakes that fast anyway?). Also, Mini has confirmed you can't take the shortcut of creating your own Clubvan by purchasing a standard Clubman and removing the rear seats. The factory Clubvan features steel side panels instead of vinyl coverings over the rear windows, as well as a fully flat load floor and a safety cage protecting front seat occupants.

Mini John Cooper Works Paceman is a hot hatch crossover coupe

The Mini John Cooper Works Paceman, the seventh in the JCW line and called "the first Sports Activity Coupe in its class," is here. It takes its place at the top of the Paceman food chain with a 1.6-liter, twin-scroll turbocharged engine putting out 218 horsepower, with 201 pound-feet of torque on tap and 221 lb-ft available with overboost. Those numbers get the JCW Paceman from zero to 62 miles per hour in 6.9 seconds with either the six-speed manual or automatic transmission, but top speed with the automatic is one mile per hour shy of the manual's 140 mph. Fuel economy has been rated at a combined 35.8 US mpg on the EU cycle.
It earns its JCW stripes with a suspension that's been lowered by 10 millimeters over 18-inch lightweight alloys, Mini's ALL4 all-wheel drive, an aero kit to beef up its profile, plus a sports exhaust with dual chrome pipes. Inside, a sport steering wheel and plenty of contrasting materials represent the lineage, further emboldened by Chili Red accents to match the exterior.
The Mini JCW Paceman will say "'Allo, guv'nor" to the world at the Detroit Auto Show next month, then hit showrooms in March. The press release just below can tell you all you want to know about it until then.