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Report: Saturn owners offered $2,000 to stick with GM products

After its decision to euthanize Oldsmobile, General Motors knows exactly what happens when it mothballs one of its brands: GM loses market share to the competition. The General is trying to stop history from repeating itself with Saturn customers by offering $2,000 on the hood of every car and crossover donning the ringed planet badge. Automotive News says the offer actually started on February 2 and runs until the end of March. To be eligible for the $2,000 bounty Saturn owners must have leased or purchased their Saturn at least six months ago. Interestingly, those owners don't even have to turn in their Saturn to be eligible for the cash.
AN reports that research company R.L. Polk says even before Saturn went on the endangered species list, it lagged other GM nameplates in the all-important aspect of customer retention. The mass exodus from Saturn loyalty predictably intensified at the end of 2008 as customers became anxious over the future of the brand. For its part, GM insists that all Saturn warranties will be upheld and customers looking for service can still go to a GMC, Chevy, Buick or Cadillac dealership.
[Source: Automotive News - sub. req.]Read | Permalink | Email this | Comments

Honda wins Commercial of the Decade, but not for the ad you think [w/VIDEO]

Honda's Commercial of the Decade: "Grrr" - Click above to watch video
The mad men at Adweek recently voted for the Commercial of the Decade (Super Bowl commercials not included) and Honda took top honors over memorable ads from the last ten years by companies like Nike, Budweiser and Sony. That's not a big surprise considering Honda often puts a huge amount of effort into its on-air spots. However, the Japanese automaker didn't win for the commercial you might have expected: "Cog." Though Honda's famous commercial that breaks down a European Accord Tourer into a Rube Goldberg-esque machine was also a finalist, it was beaten by another Honda commercial called "Grrr" that's narrated by Garrison Keillor of all people. You've probably never seen it, but you can after the jump.
Volkswagen also made the list of finalists, but the particular ad chosen out of all the comical VW ads we've seen was unexpected as well. Most surprising carmaker with a commercial in the finals: Saturn. Who knew...

Recalled Saturn Ion facing separate federal safety probe

General Motors may be staring down another recall campaign for one of its models already embroiled in its high-profile ignition recall. The 2003-2007 Saturn Ion is already among the 1.6-million vehicles being recalled for faulty ignition switches, and now new light is being shed on a National Highway Traffic Safety Administration investigation over 2004-2007 models centering on a loss of power steering.
The government safety regulator has received 846 complaints about the problem and claims that GM has had 3,489 reports of failure. Of those cases, there have been 16 accidents and 2 injuries reported, according to Automotive News. While NHTSA has been conducting an investigation since September 2011, no recall has been issued yet.
The inquiry's length was brought to light by an organization called the National Legal and Policy Center that alleges GM and NHTSA have known about the problem but are delaying a recall. It has sent a letter to CEO Mary Barra asking "to recall Saturn Ions for the model years 2004 through 2007 without further delay." The letter in question is available in full on the group's website.