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Mazda Of Lakewood / Idledale, Colorado

Rating: ★★★★
New Car Dealers, Used Car Dealers
Address: 7999 W Colfax Ave, Idledale
Postal code: 80214
Phone: (720) 306-8432
E-mail: sales@mazdaoflakewood.dealerspace.com

Driving Home Quality

About Colorado Auto Body Colorado Auto Body has Serviced Colorado customers for over twenty four years. The company has three locations and a staff of fifteen. Their reputation for quality repairs and excellent customer service provides customers with results that far exceed their expectations. Their highly trained staff offers expert customer consultation and a detailed estimate analysis before work commences. Mission Statement: To provide quality, professional collision repair coupled with un-compromised customer service. The company was built under the scrutiny of caring professionals with over 150 years of combined experience in the industry. Owner, Bill Lipsitz began the company in 1984 after working in the industry for many years. General Manager/Service Manager, Tim Vaughn, has thirty years of experience, the first half as a Claims Manager in the Insurance Industry. Production Manager, Dave Crowe, has fifteen years experience in the auto industry. Service Technicians are the top in the industry. Technicians are all highly trained professionals and have completed Industry Training, Manufacturers Training, DuPont Performance Training. Colorado Auto Body offers an on-going training and education program through ICAR and ASE. Colorado Auto Body is deeply committed to community concerns and supports non-profits and community endeavors. A percentage of each transaction is given to a local charity. An environmentally conscious company, they are aware of proper disposal and the importance of using only environmentally friendly products. Colorado Auto Body believes in customer satisfaction. They are committed to exceptional customer service. Customers are well informed. The staff explains every claim in full detail and offers a full list of options. Over 85% of potential customers visiting the facility have chosen Colorado Auto Body for their car repairs. The company provides an unconditional lifetime warranty backed nationally by Dupont Standox Paints. Advanced Technology: Colorado Auto body is one of the most technologically advanced auto body repair shops in the Denver Metro Area. Equipment is state-of-the-art and the staff is trained by experienced professionals. The most up-to-date estimating software is utilized to guarantee accurate estimates and OE Connect, electronic parts ordering, analyzes each order with the manufacturer to ensure that all parts are ordered properly. Laser guided frame machines and computerized paint mixing and color matching equipment are used to create the perfect repair. Work flow is controlled through a web accessible camera system and a computerized management system. Step by step, Colorado Auto Body facilitates each element to create the best repair possible on your car.

Reviews:

Excellent service from Kyle Simpson & Scott McDonald. They were enjoyable & have great personalities. That made the experience very enjoyable while buying my new car.
sallyleferson / 6/19/2013

Dear Mel, Each and every time I am required to bring in my car for warranty service, I am always pleased at the results, My hat is off to Devin Viapando in service who accurately surmised the problem with my car stalling. My fuel pump had internally hemorrhaged. His customer service skills are excellent and his mechanical knowledge is superb!!! It?ˆ™s always a pleasure to speak with Jacob, as he was instrumental ... view morein the original purchase. He is always a professional and courteous gentleman. Both my brother-in-law and I are drooling over the new CX-5 and although he is in Maryland I am moving to Austin, we will shop at Mazda of Lakewood. I am a firm believer in doing businesses with your friends and having the first trip with a new car on an interstate highway. All The Best , Patrick Jensen Whistling Duck Enterprises
Patrick654664565 / 6/19/2013

DO NOT DO BUSINESS WITH THESE LYING CROOKS!!! I bought a car from them (horrible experience as I was told everything was ready to go, all approved, etc just come in and pick out your new car...LIE #1) and after all of the paperwork was done and I finally drove the car home I get a call 2 weeks (yes over 2 weeks) later that my financing had could not be approved without more money down. Unfreaking believable! T... view morehey jerked me around to the point where I told them I would just give them the car back and then they informed me they would have to charge me some unGodly amount per mile (which would have resulted in nearly the same amount they wanted to add to the down payment) which I now know is very commonly referred to as a "Spot Delivery Scam". My attorney said I could return the car, but the very fine print on the contract that I did not read could land me in court being sued (which happened later) if I did not pay them the mileage or the rest of the down payment they were entrapping me to pay. So I finally went to the dealership and told them again for the 20th time that I could not come up with any extra money so they added on a bunch of stuff like warranties, GAP, etc. I feel like I was being forced at gunpoint to comply with these slimy almost illegal tactics. The next day I called my attorney who drafted some letters to cancel of the the additional crap they added on (the hoops you had to go through just to cancel), and to no avail nothing has been removed from the loan. They ended up taking me to court for the down payment (I couldn`t afford to pay the attorney for more than the letter writing or I would have hired him to fight their attorney as he said their attorney has a reputation in town and especially with the courts), and upon further review of Jefferson County court records as Mazda of Lakewood apparently takes numerous people to court on a weekly basis...see for yourself as civil proceedings are public record and you can pull them up online after you`re done reading this! Gee, what kind of attorney would take money from a business who makes money doing borderline fraudulent/illegal transactions? Ding, ding ding...he must be a criminal attorney. The court would not grant me a continuance for the court date (I went out of town right after I was served) therefore they were granted a judgement against me which entitles them to garnish my bank accounts and/or paycheck. So in my goal of trying to be sensible and buy an inexpensive economical car (which I am grateful for, but really dislike). I have paid financially $25000.00+ for a $17000.00 car that was overpriced to begin with...and Mazda of Lakewood knows I am a single mom starting over and just diagnosed with cancer. I have purchased over 15 cars from dealerships in my life (I`m in outside sales and can`t do the only job I am trained for without a reliable, safe vehicle) and never had anything like this happen before. I wish I would have done research about them before dealing with Mazda of Lakewood because I would have never gone there if I had read reviews in advance. Perhaps I can help others by paying-it-forward forewarning people.
AnneAH / 6/17/2013

DO NOT buy a car at Lakewood Mazda. Once they have your money, they are done with you. I bought a 2011 Mazda 3. The clear coat was beginning to peel on the bumper on the left side of the car. it would have cost about $50 to fix it. Instead, the district manager, who said her name was Anita Rexwinkle (does anyone believe that name) said that they wouldn`t do the word because the bumper had been repainted, which i... view moret hadn`t. As her justification, she used 2 infintessimally small spots under the paint saying that those bumps meant the bumper had been repainted. That could have EASILY been done at the factory. In addition, when I asked for a copy of her business card, she refused to provide it saying it was against company policy. Have you EVER heard of ANY company that gave their employees business cards and then told them not to share them with anyone???? How stupid is that? When I called her a liar, she attempted to say, with a straight face, that she wasn`t lying. Please. She would rather lose thousands of dollars worth of business than authorize a $50 repair. Mazda must pay their district managers on the value of the repairs they refuse. I hafe been driving Mazdas for 25 years but this is the last new one I will ever buy and I will NEVER go back to Lakewood Mazda for anything. When I called Mazda Headquarters, they stated that their district managers were independent and they couldn`t do anything about my issue, however, they did agree to send me hundreds of dollars worth of gift certificates (since they knew she was obviously full of you know what).
JohnMcElrath / 5/2/2013

I went to Mazda of Lakewood in Sept. of
I went to Mazda of Lakewood in Sept. of 2011 and have never in my adult life had a worse experience purchasing a car. I was threatened to pay the $3k down after 2 weeks of owning the car, yet the agreement signed was to pay this money within 90 days. Jacob the manager, called me repeatidly and bullied me for this money, regardless of the agreement. I also cancelled the GAP insurance and the extended service warran... view morety in Nov. 2011, and just checked with my auto financing institution and my account has STILL not been credited!
Mazda of Lakewood is the WORST dealership to even stop at!
Save yourself months of agony, DON`T purchase a car from them!
KristyL384 / 3/9/2012

Do you know who your buying from?
Mazda of Lakewood is the worst place ever! I have been to this dealership over the past year and never see the same sales people there. Jake needs to learn how not speak to everyone like they are from the hood. Pay those people cash for your down payment and they will call and say you never paid them. Scott well you better wear your armour because he is a backstabbing liar and just google his name and see what h... view moree`s about he knows all about relating alright - he`s a real slammer kind of guy... Oh yes and good luck getting your taxes figured correctly you will be lucky if you don`t have to get your paper tag extended at least 2 times then they still won`t have it right. If you`re looking for the cream of the crop and a family type dealership don`t go to Mazda of Lakewood I would suggest McDonald Mazda they treat you with respect before, during and after the sale.
mazda4me / 1/6/2012

The Salesman Makes or Breaks them!
Our buying experience was based largely on the quality of service we got from a member of their sales staff, Doug Posey. He was extrememly knowledgeable and accommodating in making arrangements for us.
The first time we went to the lot to consider our options we were put off, however on a second look and with the help of a good salesman, ie: Doug, we were able to have a great experience with Mazada of Lakewood.
GMitson / 12/29/2011

NOT HIGH PRESSURE
ALL THE STAFF AT MAZDA OF LAKEWOOD WERE FRIENDLY AND NOT HIGH PRESSURE. I WOULDN`T HESITATE TO BUY ANOTHER CAR FROM THEM IN THE FUTURE
andiceoldacker0661 / 8/9/2011

accommodating
Very accommodating!
ileymminger / 8/8/2011

very happy
Doug & the team were extremely easy to deal with & were very happy to give them our business
maleyh5989 / 8/5/2011

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