Monro Muffler Brake & Service / Kirkville, New York

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 6477 Basile Rowe, Kirkville

Postal code: 13057

Phone: (315) 432-8982

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

Traveling out of town

While traveling out of town, I developed a thumping in my car. Having recently had work done at another Monro Muffler, I stopped to make sure it was safe to drive an hour home. At the first Monro I stopped at, the employee told me it would be an hour and a half before he could look at it, then wanted all my contact information. I could not wait that long, and went to find another Monro. The service I received at ... view morethis Monro could not have been better. The workers were pleasant and helpful, and although they were busy, looked at my car right away. They explained what I needed to know, and what I should follow up with. I did not have my original receipt, but they looked at the car anyway and did not charge me a thing. I was very impressed with the service, and if I`d needed to have work done, I would have trusted them to do it.

Passing-through / 2/26/2010

Avoid them.

Pushy with extra service, slow. I don`t feel that I received a good value for the services I did purchase, and I also feel that the necessity of certain recommended repairs was overstated. I took my car in for inspection at one point, the (not quite expired) sticker was removed before the car was looked at. I was then told I needed to spend $400 on a wheel bearing for the vehicle to pass inspection. I balked, and the... view more mechanic basically said too bad, either accept the repairs or drive it without an inspection sticker and risk fines.

I would not recommend this company.

eric1872 / 4/9/2007